Privacy Policy

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Last Updated: 12.31.2025

Arrive Insurance Agency, LLC (“Arrive Insurance,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, interact with our online forms, request a quote, or engage with us for insurance services.

By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Information you voluntarily provide when completing quote forms, contacting us, or using our services, including:

• Name
   
• Address
   
• Email address
   
• Phone number
   
• Date of birth
   
• Driver’s license information
   
• Vehicle details
   
• Property details
   
• Household information
   
• Insurance history
   
• Claims history
   
• Social Security number (only when required for underwriting or identity verification)
   

1.2 Automatically Collected Information

When you visit our website, our systems may collect:

• IP address
   
• Browser type and device information
   
• Pages visited
   
• Time and date of visit
   
• Cookies and tracking technologies (see Section 8)
   

1.3 Third-Party Information

We may receive information from:

• Insurance carriers
   
• Data verification services
   
• Public records
   
• Marketing or advertising platforms (e.g., Meta/Facebook/Google Ads)
   
• Referral partners (e.g., mortgage or real estate professionals)
   

2. How We Use Your Information

We use your information to:

• Provide insurance quotes
   
• Process applications and service your policies
   
• Communicate with you about your coverage
   
• Verify your identity
   
• Detect and prevent fraud
   
• Improve our website and services
   
• Comply with state and federal laws
   
• Conduct marketing and retargeting campaigns
   
• Send newsletters, updates, or promotional materials (you may opt out at any time)
   

3. How We Share Your Information

We do not sell your personal information.

We may share information with:

3.1 Insurance Carriers & Underwriters

To obtain quotes, bind coverage, or service policies.

3.2 Service Providers

Third-party vendors performing services on our behalf, such as:

• Customer relationship management systems
   
• Marketing and advertising partners
   
• Website analytics platforms
   
• Secure document storage providers
   

3.3 Legal & Regulatory Authorities

We may disclose information:

• When required by law
   
• In response to subpoenas or regulatory inquiries
   
• To comply with Maryland Insurance Administration (MIA) regulations
   

3.4 Business Transfers

If Arrive Insurance is involved in a merger or acquisition, your information may be transferred as part of the transaction.

4. Maryland-Specific Privacy Rights

If you are a Maryland resident, Maryland law affords you certain consumer protections.
Under Md. Code Ann., Insurance §4-111, we must safeguard your personal information and may only share it for lawful insurance business purposes.

You may request:

• What personal information we have collected
   
• How your information is used
   
• With whom your information has been shared
   

Requests may be submitted to the contact information in Section 11.

5. Data Security

We implement commercially reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no online system can guarantee 100% security.

Security measures include:

• Encryption of sensitive information
   
• Secure data storage systems
   
• Restricted access to personal information
   
• Vendor and carrier compliance reviews
   

6. Data Retention

We retain your information only as long as required to:

• Provide insurance services
   
• Maintain accurate business records
   
• Comply with legal obligations under Maryland and federal law
   

7. Your Choices & Rights

You may:

• Request corrections to your information
   
• Opt out of marketing communications
   
• Request details about how your information is used
   
• Withdraw consent where applicable
   

To exercise these rights, contact us at the information provided below.

8. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve website functionality
   
• Measure website traffic
   
• Support advertising and retargeting campaigns
   
• Analyze visitor behavior
   

You may control cookie settings through your browser.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites. We recommend reviewing their privacy policies before providing personal information.

10. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect information from children.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us:

Arrive Insurance Agency, LLC
Phone: 410-427-5611
Address: 2418 York Rd Timonium MD 21093

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated revision date. Your continued use of our website constitutes acceptance of these changes.